We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience for you the customer.
WHAT INFORMATION DO WE COLLECT? HOW DO WE USE IT?
When you order, we need to know a few details such as your name, telephone number, email address and delivery address, credit/debit card details. This allows us to process and fulfill your orders and to notify you of your order status.
We do not store any payment details for security purposes.
We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.
Under no circumstances will we pass on email addresses or telephone numbers to other organisations, other than for the purpose of fulfilling your order with us.
We occasionally send emails to inform you of new products or promotions. However, you will only receive marketing communications from us only if you have subscribed to our newsletter on our website. You can ask us to stop sending marketing messages at any time by following opt-out links on any marketing email sent to you or by emailing us at email@example.com.
When you opt-out of receiving our marketing communications, this will not apply to personal data provided to us as a product purchase. Should you decide to delete your account with us, please send us an email at firstname.lastname@example.org and we will delete your personal data.
Disclosure of your personal data
We may have to share your personal data with the parties listed below:
- Services providers who provide IT support,
- Logistics and Courier companies, to fulfil your orders.
We require all third parties to whom we transfer your data to respect the security of your personal data.
Cookies are small files sent by a website or application and stored in a user’s browser. The website or application may retrieve these cookies from your web browser to remember your preferences and provide you with a more efficient online experience.
Cookies are generally used to identify a browser on an individual machine but do not hold any information to identify a person.
The cookies we use can be categorised as follows:
These cookies are required for the use of our site features, and necessary for the operation of the website.
These cookies are designed to make your online experience smoother and tailored to your requirements.
Performance cookies help us understand how our customers use our site, such as page views, so that we improve our service and product offering.
We may use services from external companies to collect this information, which is only used for statistical purposed.
We have integrated Social Media tools such as Facebook, Twitter and Instagram to allow our users to share products/pages with their friends
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
You can opt out of Facebook targeted advertising here: https://www.facebook.com/settings/?tab=ads
You may refuse to accept or delete cookies with the relevant setting in your browser. Please note that by choosing to do so, you may not be able to fully benefit from all features we offer.