We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience for you the customer.
What information do we collect? How do we use it?
When you order, we need to know a few details such as your name, telephone number, email address and delivery address, credit/debit card details. This allows us to process and fulfil your orders and to notify you of your order status.
We do not store any payment details for security purposes.
We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.
Under no circumstances will we pass on email addresses or telephone numbers to other organisations, other than for the purpose of fulfilling your order with us.
We occasionally send emails to inform you of new products or promotions. However, you will only receive marketing communications from us only if you have subscribed to our newsletter on our website. You can ask us to stop sending marketing messages at any time by following opt-out links on any marketing email sent to you or by emailing us at firstname.lastname@example.org.
When you opt-out of receiving our marketing communications, this will not apply to personal data provided to us as a product purchase. Should you decide to delete your account with us, please send us an email at email@example.com and we will delete your personal data.
Disclosure of your personal data
We may have to share your personal data with the parties listed below:
- Services providers who provide IT support,
- Logistics and Courier companies, to fulfil your orders.
We require all third parties to whom we transfer your data to respect the security of your personal data.